About gary.simpson

gary.simpson · 11-11-2008

Hi all, I am trying to download the SCCP Software Package for 7912 phones to change logos. I have seen many posts on here with links to the download page, but none seem to work anymore. I have also searched CCO and all i can find is the SIP Software ...

gary.simpson · 07-25-2008

Hi guys,Can anyone tell me if the 7931 phone is supported by the latest versions of CUCM/CUCMBE (6.1.2.1000-13)?Regards,Gary.

gary.simpson · 07-01-2008

Hi guys,I have been installing Presence for the first time today and have a quick question i hope you can answer.I have managed to get most of it working. However when i use Personal Communicator, i do not see any contacts. I am guessing it has somet...

gary.simpson · 06-25-2008

Guys, hope you can help.I have a 3com NBX 100 connected to a 2811 using QSIG. I have most things working. Calls between the 3com and CUCM are fine. The DN shows up on both phones. However neither system show the calling name on the phones. I am not s...

gary.simpson · 08-22-2007

Hi, can someone please help me with this problem?I have CME talking to CCM via a ICT trunk. Codec is set to be g729. All calls work fine. However when i try to call the AA app on IPCCx from the CME box, the call fails. I have set up a transcoder at ...

gary.simpson · 10-19-2018

Try running a reactive debug and step through the script to see if the flow ever hits the step under the failed branch where you have your goto step. You may need to move the steps, but the debug should help to see the flow.

gary.simpson · 10-18-2018

Are you talking about the 3CX software client or Physical phones? If it is the software client, then I don't believe this will work as the 3CX client is not a standard SIP client like x-lite for example. There was a time from memory, a long time ago,...

gary.simpson · 10-18-2018

Hi No the 3905 does not support the IP Phone Agent or Extension Mobility - See links below. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/uccxcompat11_5_1.html#Endpoint_Devices http...

gary.simpson · 10-18-2018

Hi Richard, To answer your question "how to write the script to send this string to the webserver as a url?". I think Sean has already explained you would normally use the steps "Create URL Document" or "Make REST Call" to build the URL that you woul...

gary.simpson · 10-18-2018

Hi abdallah, What about setting up 2 CSQs. One for Agents, and one for supervisors. When the call comes into the script it will use the agents CSQ, and if the agent is ready but does not answer, you can use a set step to change the CSQ to the supervi...

Member Since	‎04-22-2004 08:11 AM
Date Last Visited	‎11-19-2024 12:15 AM
Posts	51
Total Helpful Votes Received	25

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SCCP Software Package for 7912

7931 & Attendant Console

Presence 6, CUCM 6 & CUPC 1.2

CUCM 6.1 and 3com NBX 100

ICT MTP Issue

Re: looking for UCCX script advise..

Re: 3CX SIP Phone Registration with CME

Re: IP phone 3905 login uccx

Re: Caller enters a 5 digit number and IVR sends it to external web service

Re: looking for UCCX script advise..