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I'm hoping you guys can help me out on this one. I've got a UC560 running a 50 user network. It's been running like a dream since they bought it in 2011. The front desk wants to add a Jabra Pro headset. Looked at the compatibility and it's listed...
Good Morning All,After bashing my head around this for some time, I finally narrowed down my problem. When our CISCO UC560 was installed, the installer configured an Auto-attendant per the company's request. During the day time hours, it's suppose ...
Good morning all,I've got the admin portion down, but I'm still learning the various configs, so any help is greatly appreciated! We have an auto-attendant working with a business hours schedule. Works like a charm. In case of closing early, winte...
Good morning all,I've got a seemingly intermittent problem that is driving me nuts trying to track down.UC560 on a PRI. Configured using CCA. Every so often, we get an incoming call who says our main line takes about 10-20 seconds to ring. I've p...
Good morning Alex,Thanks for the info. We are running 8.6. So after trending call volumes, traffic and when the problem occurs, it seems like the problem is the calling going to the extension of the main DID. We only recently were able to notice i...
Alex,Quick Q. I know how to do the ephone-dn on the CLI, but we've been cautioned to always use the CCA as using the CLI and CCA may cause the CCA to stop working, so where is ephone-dn in the CCA? I've looked every which way but sideways can can't...
