Stanley Johnson
Level 1
Level 1
Member since ‎04-08-2005
‎08-18-2017

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  • 6 Posts
  • 0 Solutions
  • 0 Helpful votes Given
  • 1 Helpful votes Received
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Is there a table/field combination that will allow me to link a record from the Call Manager CDR database (GlobalCallID_IDent) to the sessionID/SessionSeqNum in the IPCC CCDR?
I'm seeing the "Call.transferFailed" message pretty regularly and have not been able to figure out why it is appearing. I've heard reports of some callers being dropped at the time that an agent's phone should be ringing and I've also had some repor...
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Member Since ‎04-08-2005 04:41 AM
Date Last Visited ‎08-18-2017 03:54 AM
Posts 6
Total Helpful Votes Received 1
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