We are currently setting up remote agents with pinned up connection using Radianta.  The issue arises when using Cisco Agent Desktop(CAD) we are able to transfer a call however we cannot disengage from the call.   The Radianta pinned up connection ha...

We are currently experiencing intermittant issues with our Video conferencing internal and external network with intermittant screen fragmentation. We have separate VLAN's configured on our internal network for the Video traffic only.   We use the mo...

I'm looking at configuring VSS with 2 of our core 6509 switches. I did review documentation online and it looks like you can 10G Module to setup vss. If possible please assist with the optimal configuration with hardware and software listed.Thanks,G...

I've encountered a problem with a client unable to fax more than 30 pages with a single transmission. I'm unable to determine if there is limits set.Your assistance would be greatly appreciated.Thanks,Garry