Hi, been going through the documents but struggling to identify how exactly to upgrade our Cisco prime infrastructure to 3.10.4.  we are currently running a VM based 3.10 version.  will appreciate if someone can write down the steps involved.  thank...

 I am  confused about the expiry dates of Prime Infrastructure licenses. Are the following licenses perpetual? L-MGMT3X-PI-BASE L-MGMT3X-TKN-K9= L-MGMT3X-N-K9 .On the Cisco Software Portal i do see an expiration date

I have 3850s connected one as access the other as core, they are connected to a fortigate  and a remote network through an ipsec. I have internet access on user ports but am unable to ping or ssh to the management interfaces ive set up. Any guidance ...

 how to get Original Equipment Manufacturers (OEMs)      

The credentials are not working, any advise?