Hoping you guys can help with this. I need to have my script dial out to a paging system and play a prompt. Getting it to dial the paging isn't so hard but the prompt always plays back to the caller instead of the paging system. Has anyone tried t...
Does anyone know if there is a way to turn off the feature in crs 3.02 that makes the desktop windows automatically minimize when you hang up on a call?
I have a callcenter running cra 2.24 on callmanager 3.14a. Cra is co-located on the callmanager. This morning and a week ago, the callmanager publisher had a problem with dc directory. The phones all stayed up and working but the cra went down. I'...
Hi, we're running unity 2.46 and callmanager 3.14a, tsp 6.01. Intermittantly, but often, callers leave messages in a mailbox and the message plays back silent. The silence plays for the same length of time that the caller was talking. Any ideas?
You just need a bunch of different partitions. Under the css for the site, choose the 911 partition first and list their others for dialing to the pstn etc after that.
I've had this happen twice. If you put the command Direct inward dial on the dial peer 86 that's matching the area code that the calls are coming from, the problem will be gone. I opened a TAC case. What the guy said was first of all this shouldn'...
