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Unity messages are silent

rich.wright
Level 1
Level 1

Hi, we're running unity 2.46 and callmanager 3.14a, tsp 6.01. Intermittantly, but often, callers leave messages in a mailbox and the message plays back silent. The silence plays for the same length of time that the caller was talking. Any ideas?

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

sounds like a one way audio issue - most commonly related to multiple NICs in a box but not always. Here's a tech tip that may help:

http://www.cisco.com/warp/customer/788/AVVID/1way_audio.html