@pietro manicioto Cintas Partner Connect wrote:Good morning all, I have created some large ACL's strictly for the task of triggering hit counts for static routes to tell me if the routes are even used any longer (for future cleanup purposes)I am not ...

@Stuart Brock wrote:Hi,On Cisco UCCE 12.6 - can the Finesse agent have unique wrap up codes for Inbound calls and Outbound calls? meaning, so the codes shown to agent while answering the calls are completely different? LaSRS LoginCheers!Yes, in Cisco...