Found it, FINALLY. It is referrenced in an old Translation Route that is no longer in use.

Here it is 3 years later and I still cannot find out how to delete this. Anything new from the folks...

We are set up the same way, but we are only using 20 to 30 TFNs.

Yes

More for just information. We are testing out a new site and have a large number of TRs and we ended...

I've got a very basic question....I understand how TRs work but I'm wondering, if I have 20 translat...

You and I musty be on different pages..or I'm in the wrong discussion groupCisco ICM - Configure ICM...

I've got a very basic question....I understand how TRs work but I'm wondering, if I have 20 translat...

Over the holidays, we had some Reps assigned a large number of Avaya skills to cover the call center...

I'm trying to fully understand all functions that impact ED.As an example: We have multiple location...

No, nothing. I ended up changing the routing to a lower skill number and now it works. Must be somet...

I have a new skill & Service that does populate the real time data screen. I have people available b...

When I open Service Explorer, go to the Service, there are no Routes or subsequent items configured....

dependency records feature? I've used script reference, but I've never heard of this feature.

We have noticed that our reps, on our Avaya switch, are not included in the ExpectedDelay calculatio...