Find A Community
Buy or Renew
Find A Community
Close
Cisco Community
English
Chinese
English
French
Japanese
Portuguese
Russian
Spanish
Register
Login
Register
Login
Register
·
Login
·
Help
All Community
Knowledge base
rhornsby69
Users
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
Results:
cancel
Technology & Support
For Partners
Customer Connection
Webex
Events
Members & Recognition
Cisco Community
:
About rhornsby69
08-18-2017
rhornsby69
Beginner
28 years with AT&T, 5 with Fidelity
Recent Badges
Awards
Recent Badges
See all
Stats
Member since
10-15-2008
20
Posts
0
Helpful
0
Solutions
Latest Contributions by rhornsby69
Latest Contributions by rhornsby69
Discussions rhornsby69 has Participated In
TKBs rhornsby69 has Participated In
Blogs rhornsby69 has Participated In
Events rhornsby69 has Participated In
Videos rhornsby69 has Participated In
«
Previous
1
2
Next
»
Service cannot be deleted
Created by
rhornsby69
in
Contact Center
05-09-2012
05-09-2012
Found it, FINALLY. It is referrenced in an old Translation Route that is no longer in use.
Re: Service cannot be deleted
Created by
rhornsby69
in
Contact Center
05-09-2012
05-09-2012
Here it is 3 years later and I still cannot find out how to delete this. Anything new from the folks...
Re: Translation Route - which path is chosen
Created by
rhornsby69
in
Contact Center
04-26-2012
04-26-2012
We are set up the same way, but we are only using 20 to 30 TFNs.
Translation Route - which path is chosen
Created by
rhornsby69
in
Contact Center
04-25-2012
04-25-2012
Yes
Translation Route - which path is chosen
Created by
rhornsby69
in
Contact Center
04-25-2012
04-25-2012
More for just information. We are testing out a new site and have a large number of TRs and we ended...
Translation Route - which path is chosen
Created by
rhornsby69
in
Contact Center
04-25-2012
04-25-2012
I've got a very basic question....I understand how TRs work but I'm wondering, if I have 20 translat...
Translation Route - which path is chosen
Created by
rhornsby69
in
Other Collaboration Subjects
04-25-2012
04-25-2012
You and I musty be on different pages..or I'm in the wrong discussion groupCisco ICM - Configure ICM...
Translation Route - which path is chosen
Created by
rhornsby69
in
Other Collaboration Subjects
04-25-2012
04-25-2012
I've got a very basic question....I understand how TRs work but I'm wondering, if I have 20 translat...
Unseen Reps
Created by
rhornsby69
in
Contact Center
12-27-2010
12-27-2010
Over the holidays, we had some Reps assigned a large number of Avaya skills to cover the call center...
Expected Delay
Created by
rhornsby69
in
Other Collaboration Subjects
11-01-2010
11-01-2010
I'm trying to fully understand all functions that impact ED.As an example: We have multiple location...
Re: Real Time Data Screen
Created by
rhornsby69
in
Contact Center
05-06-2009
05-06-2009
No, nothing. I ended up changing the routing to a lower skill number and now it works. Must be somet...
Real Time Data Screen
Created by
rhornsby69
in
Contact Center
04-30-2009
04-30-2009
I have a new skill & Service that does populate the real time data screen. I have people available b...
Re: Service cannot be deleted
Created by
rhornsby69
in
Contact Center
02-17-2009
02-17-2009
When I open Service Explorer, go to the Service, there are no Routes or subsequent items configured....
Re: Service cannot be deleted
Created by
rhornsby69
in
Contact Center
02-17-2009
02-17-2009
dependency records feature? I've used script reference, but I've never heard of this feature.
ExpectedDelay calculation
Created by
rhornsby69
in
Contact Center
12-18-2008
12-18-2008
We have noticed that our reps, on our Avaya switch, are not included in the ExpectedDelay calculatio...
«
Previous
1
2
Next
»
Public Statistics
Date Registered
10-15-2008
10:08 AM
Date Last Visited
08-18-2017
03:55 AM
Total Messages Posted
20