About jrandall2

jrandall2 · 04-26-2018

This is a problem for us as well. we have an open case with no idea on resolution. apparently the problem was fixed in an earlier firmware but because we're on 10.3.1sr4 we can no longer downgrade firmware. we now have 5 of these 8831 and every one...

jrandall2 · 05-03-2018

I was able to downgrade sip8831.10-3-1SR3-5-NA from 10.3.1sr4-2 as well. Just need to test it.

jrandall2 · 05-03-2018

Our tech suggested we downgrade to 10.3.1sr2 but downgrading failed https://quickview.cloudapps.cisco.com/quickview/bug/CSCvf75169 Phones seem to have downgrade disabled. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8831/firmware/10-3-1...

jrandall2 · 04-30-2018

we're going through active debug with CISCO TAC on this. No ETA on resolution. We've had to downgrade our speakerphones to 7937 to get around the problem.

jrandall2 · 06-29-2016

I have a similar problem on a 2960x with auto smartports. We will have a multi member stack and auto smart ports will work. then we will add a member to the stack and that new member will no longer detect any devices, regardless of the vendor, type ...

jrandall2 · 11-23-2009

Apparently Active Directory 2008 R2 is NOT supported yet and that appears to be the source of my issues.

Member Since	‎11-01-2007 03:41 PM
Date Last Visited	‎03-13-2020 02:22 AM
Posts	11
Total Helpful Votes Received	15

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CSCuv57425 - (8831) Poor audio with two-way audio - 1

Re: CSCuv57425 - (8831) Poor audio with two-way audio - 1

Re: CSCuv57425 - (8831) Poor audio with two-way audio - 1

Re: CSCuv57425 - (8831) Poor audio with two-way audio - 1

I have a similar problem on a

Re: Cisco Unity