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dabellan
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Beginner
Member since ‎05-20-2009
‎08-18-2017
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  • 14 Posts
  • 0 Solutions
  • 5 Helpful votes Given
  • 0 Helpful votes Received

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UCC Express/IVR Cisco OS

09-16-2010
Hello,I have a customer who ordered an upgrade from 4.0.5 to 7.0.1.  We want to confirm that they are going to get the Latest Cisco OS (2003.1.5a) with the software package that they ordered?ThanksDavid

CSACS-5-LRG-LIC device support

09-14-2010
Hello Team,If I purcahse the "CSACS-5-LRG-LIC" license, how many AAA clients does this allow me to support on a pair of ACS appliances?   My client may have more that 500 clients so they want to know how far it can scale. Thanks David

CSACS-5-LRG-LIC device support

09-14-2010
Hello Team,If I purcahse the "CSACS-5-LRG-LIC" license, how many AAA clients does this allow me to support on a pair of ACS appliances?   My client may have more that 500 clients so they want to know how far it can scale. Thanks David

Complete Call Recording for agents in UCCX

09-14-2010
Hello UCCX Team,Hi, Looking at the RND for UCCX, I came across the following. My customer is looking for call recording by default for all agents in a contact center. The following description seems to provide that. Can you please provide some inform...

Support tools required for ICM 7.5

09-07-2010
Hello Team,We are upgrading a customer from ICM 6 to ICM 7.5. Is support tools a required  application for ICM 7.5?This is a technical question - not sales or ordering related - I just need to  confirm if we upgrade to ICM 7.5, support tools is not r...
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Member Since ‎05-20-2009 08:03 AM
Date Last Visited ‎08-18-2017 03:55 AM
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