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Hello,I have a customer who ordered an upgrade from 4.0.5 to 7.0.1. We want to confirm that they are going to get the Latest Cisco OS (2003.1.5a) with the software package that they ordered?ThanksDavid
Hello Team,If I purcahse the "CSACS-5-LRG-LIC" license, how many AAA clients does this allow me to support on a pair of ACS appliances? My client may have more that 500 clients so they want to know how far it can scale. Thanks David
Hello Team,If I purcahse the "CSACS-5-LRG-LIC" license, how many AAA clients does this allow me to support on a pair of ACS appliances? My client may have more that 500 clients so they want to know how far it can scale. Thanks David
Hello UCCX Team,Hi, Looking at the RND for UCCX, I came across the following. My customer is looking for call recording by default for all agents in a contact center. The following description seems to provide that. Can you please provide some inform...
Hello Team,We are upgrading a customer from ICM 6 to ICM 7.5. Is support tools a required application for ICM 7.5?This is a technical question - not sales or ordering related - I just need to confirm if we upgrade to ICM 7.5, support tools is not r...
Hello,So it means it is only OPTIONAL?I am confused..As I see in the upgrade guide of ICM(Page 51)it seems it is required...See link belowLink:http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5...
Hello team,is there someone help me to check when the CNA will support the follwing devices below especially the 6500 series with Sup 720 and its linecards?thanksDavid
Hello William,Thanks for the feedback..I hope my Partner is satisfied with your answer...I'll get in touch with them to relay your message..Thanks Again..See you next time
