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Hello,
I know AgentGreeting isn't supported for Outbound Calls, and I understand why.
I used SocialMiner's Callback application for my Courtesy Callback feature and I would like to see if anyone has been able to create a three way call within CVP/I...
Hey Janine,Yes I have integrated with EPIC in multiple different ways. Most of the integration is using REST, they have a library called App Orchard, that is all API specifics. Paul
