Hi,One of my My customer is running Unity 4.2 on MCS 7835- H1-ECS1 server and planning to upgrade the unity from 4.2 to unity 7.x.During this process we are changing replacing the hardware also from MCS 7835- H1-ECS1 to MCS-7835-H2-ECS2. As old serve...

I am working on a customer to upgrade his system from 5.X to 7.x and part of these upgrades involved upgrading (800) existing Unity 5.x users to Unity Connection 7.x. Customer has a current UCSS and ESW software support contract on the existing Unity...

I have two CER servers configured as primary / secondary in a group. They are showing 100 user license each. I am trying to upload the 300 more user license , the file get uploaded and it says that license file validated and sucessfully uploaded.But...

Looking to design a solution with Cisco UCM solution that would use the existing Nortel Call Pilot to provide voice mail for the new IP Phone users on the Cisco UCM system. I am not certain however, that a cleaner approach might be to install Unity V...

One of my customer is running a cluster of CCM 6.x. All the 911 calls are routed through the Analog lines /FXO installed on the routers. Everything is working fine.Customer has also got a CER server and wants to use that just for notification purpose...