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We have a client who is reporting their phones ringing while the night-service schedule is active. I haven't found out yet if they are ringing with a burst as I understand they should during the night-service. My question is - in order to avoid the p...
I have a couple of general questions regarding this scenario
If a Codec has Multi-site option key and is registered to a VCSC and is migrated to a CUCM registered system:
A.) will the Multi-site option key still be available for use ...
Does the server have to be a completely new one or can we use the same on again? My customer isn't going to be too thrilled to learn we need to build a new server for DRS just because CER decided it wants to send notifications for every successful ba...
But won't that remove that phone as a participant in the night-service schedule? We still want the phone to follow the schedule, just not ring and go straight to voicemail