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I'm trying to enable my 3rd Party Gadget account and have followed these steps:Downloaded PuTTY.Entered the following credentials:Host Name: fin-pub-a-50.berlin.icm:8445Port: 22Connection Type: SSHAfter connecting, I see a console that asks for a log...
Hi everyone,I’m trying to add gadgets to my Finesse Desktop Sandbox, but I keep running into a PuTTY Fatal Error: Network Connection Timeout. Here are the configurations I’m using in PuTTY:FQDN: devnetsandbox-usw1-reservation.cisco.com:20299Connectio...
I want to achieve the purpose of sending social interactions over to cisco's platform however upon my research i have found that UCCE is a platform responsible for customer experience, however i also found that agents can handle these interactions vi...
Hi everyone,I’m using the Cisco DevNet Sandbox and encountered a couple of issues I need help with.I connected via VPN and accessed the AW1-A server at IP 10.10.20.21 using Remote Desktop with the following credentials:Login User ID: BERLIN\pcceAdmin...
According to the instructions provided in our sandbox environment, I connected my VPN and accessed the following machine, AW1-A server.I launched Remote Desktop to the AW1-A server located at 10.10.20.21 using the credentials:Login user ID: BERLIN\pc...
Just to clarify the whole situation I’m currently using the DevNet Environments Packaged Contact Center Enterprise 12.6 lab for my testing. I connect to the lab using AnyConnect VPN and RDP to access the Rogger server. From there, I can successfully ...
I want to achieve the purpose of sending social interactions over to cisco's platform however upon my research i have found that UCCE is a platform responsible for customer experience, however i also found that agents can handle these interactions vi...
Thank you for the solution provided. Following your guidance, I successfully accessed Rogger using the IP 10.10.20.22 with the credentials Username: BERLIN\pcceAdmin and Password: C!sc0DevNet. After establishing the RDP connection, I accessed the Fin...
