I'm trying to enable my 3rd Party Gadget account and have followed these steps:Downloaded PuTTY.Entered the following credentials:Host Name: fin-pub-a-50.berlin.icm:8445Port: 22Connection Type: SSHAfter connecting, I see a console that asks for a log...

Hi everyone,I’m trying to add gadgets to my Finesse Desktop Sandbox, but I keep running into a PuTTY Fatal Error: Network Connection Timeout. Here are the configurations I’m using in PuTTY:FQDN: devnetsandbox-usw1-reservation.cisco.com:20299Connectio...

I want to achieve the purpose of sending social interactions over to cisco's platform however upon my research i have found that UCCE is a platform responsible for customer experience, however i also found that agents can handle these interactions vi...

According to the instructions provided in our sandbox environment, I connected my VPN and accessed the following machine, AW1-A server.I launched Remote Desktop to the AW1-A server located at 10.10.20.21 using the credentials:Login user ID: BERLIN\pc...