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Hello,I am setting up a new server C220-M4 with 7 500GB hard drives. The server only supports Raid 10 because of the raid controller limitation.Can we setup the server with Raid 10 for IM & Presence 9.x and Expressway C & E?Plus Cisco will support fo...
Hello,I have upgraded to version 8.6, after the upgrade I was able to connect and test the console but now web admin is showing Unified Attendant Server status "Unknown State". I have followed these instructions but still same state."This usually ...
Hello Guys,We have 1 reception console in the head office and we want to setup 2nd reception console in different location (London).we have 2 operators license on CUEAC, I setup second operator with a seperat queue. We want to redirect the calls to L...
I'm trying to implement Machine Authentication with PEAP in ACS 5.1. The Machine should get autenticated from AD and then user authentication. We don't want to use certificate for authentication. I only selected PEAP EAP-MS-CHAPv2 protocol in Allowed...
Hello,I have a server with external and internal IP address. I want to restrict the access to this server. I have 5 IP addresses that should have access to this server. Is there a way I can restrict the access from IPS or this can only be done with a...
I have upgraded to version 8.6, after the upgrade I was able to connect and test the console but now web admin is showing Unified Attendant Server status "Unknown State". I have followed these instructions but still same state."This usually means tha...
i dont have this option, I am running System Version: 8.0.0.5. Does that mean I have to upgrade? I was looking into upgrading to version 9 but I am not sure if the upgrade is free and if there will be any issue upgrading.
Hello Jamie,First of all thanks for your help!!!Where will I configure Call wait time overflow?I see your another post: May 17, 2012 1:38 PM (in response to bingzaballa) Ask the Expert:Cisco Unified Attendant Consoles ...
I found the answer of my question, the version we are running does not support individual separate queue setup."In CUEAC it is possble to create multiple queues (up to 50) and each queue has it's own CTI Route Point. However, what you are referring ...
Operator overflow and Night serviice is working fine, its when the call is presented to the London console and if console dont answer the call it goes to head office auto attendant. I see CT Gateway Device DN has option No Answer to send to head offi...
