FYI, this appears to be an "over the top" upgrade problem where outdated files aren't getting removed when moving to newer versions of Jabber.  I was having the same problem on my laptop where Jabber has been updated multiple times as newer versions ...

Have you tried this?  When deploying collab edge I originally thought that the CSF device was all-encompassing for all all editions of Jabber.  Not so, there are four different device types for Jabber.  BOT (Jabber dual=mode for Android), TCT (Jabber...

Just used this to import several VG350s, worked great!  Thanks so much, this really saved a me a lot of time.

jstickler - This was a huge help to me, as we were facing the same issue.  Thank you so much for posting this!!