About Carles Duz Palau

Carles Duz Palau · ‎03-13-2019

This is new feature in Finesse 12.0

Carles Duz Palau · ‎07-02-2018

Hi Edwin, This feature is now available as part of REM 11.6 ES9: https://software.cisco.com/download/home/286285993/type/286306333/release/11.6%25281%2529_ES9 Please let me know if you have any issues. Thanks, --Carles

Carles Duz Palau · ‎05-18-2018

Yes, I believe details are in the ordering guide: https://www.cisco.com/c/dam/en/us/products/collateral/customer-collaboration/ccbuorderingguide.pdf

Carles Duz Palau · ‎05-17-2018

hi Collins, Fresh install OVA it is only available after license purchase. Regards, --Carles

Carles Duz Palau · ‎04-10-2018

Hi Edwin, There's an open feature request for this: CSCvi07411 During co-browse when pushed a link session is disconnected! https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvi07411/?reffering_site=dumpcr We are currently planing to deliver this as part of an ES for all SDKs in the near future. Currently looking at End of May. Are you ok if we reach out to you for feedback once we start developing the feature? Thanks for your patience --Carles

Carles Duz Palau · ‎12-05-2016

Just to clarify these two codes which are missing from above explanation: 999 - Supervisor Not Ready This code is reserved. 999 - Supervisor Logout This code is reserved.

Carles Duz Palau · ‎08-16-2016

Hi Orel, I'm attaching the patch for the existing SDK with version number 10.6.3.1. This is an unofficial patch but it will resolve the Google play block. Full updated SDK will be published in DEVNET very soon that will have the patched file included. Thanks

Carles Duz Palau · ‎07-24-2012

Just as a side note. If you want to use your local NTP server, Windows server w32time can't be used, it has to be Linux/Unix or IOS router, same as with CUCM.

Carles Duz Palau · ‎10-14-2010

Thanks! Very complete and detailed information!

Carles Duz Palau · 03-13-2019

This is new feature in Finesse 12.0

Carles Duz Palau · 07-02-2018

Hi Edwin,This feature is now available as part of REM 11.6 ES9:https://software.cisco.com/download/h...

Carles Duz Palau · 05-18-2018

Yes, I believe details are in the ordering guide:https://www.cisco.com/c/dam/en/us/products/collater...

Carles Duz Palau · 05-17-2018

hi Collins,Fresh install OVA it is only available after license purchase.Regards,--Carles

Carles Duz Palau · 04-10-2018

Hi Edwin,There's an open feature request for this:CSCvi07411 During co-browse when pushed a link ses...

Carles Duz Palau · 12-05-2016

Just to clarify these two codes which are missing from above explanation: 999 - Supervisor Not Ready...

Carles Duz Palau · 08-16-2016

Hi Orel,I'm attaching the patch for the existing SDK with version number 10.6.3.1. This is an unoffi...

Carles Duz Palau · 07-24-2012

Just as a side note.If you want to use your local NTP server, Windows server w32time can't be used, ...

Carles Duz Palau · 10-14-2010

Thanks! Very complete and detailed information!

Date Registered	‎07-05-2010 05:56 AM
Date Last Visited	‎02-07-2020 02:19 AM
Total Messages Posted	18
Total Helpful Votes Received	2

Re: Finesse - supervisor broadcast mess...

Re: Open new window when pushed url rec...

Re: RE Mobile OVA - Download

Re: RE Mobile OVA - Download

Re: Open new window when pushed url rec...

Just to clarify these two

Re: Google play rejects android app - O...

Re: TECH TIP - CUIC 8.5.3 Install - NTP...

Re: Installing Microsoft Security Updat...

Re: Finesse - supervisor broadcast message to his team as marque banner

Re: Open new window when pushed url received from cobrowse

Re: RE Mobile OVA - Download

Re: RE Mobile OVA - Download

Re: Open new window when pushed url received from cobrowse

Just to clarify these two

Re: Google play rejects android app - OpenSSL

Re: TECH TIP - CUIC 8.5.3 Install - NTP Synchronization

Re: Installing Microsoft Security Updates / Patches in Contact Center / ICM servers