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Hi, has anyone here handled a CUCM integration with a PMS? May I know what CUCM details or information are typically required to be configured in the PMS for the integration?
I have multiple voicemail users. What configuration do I need to set up in the CUC Direct Routing Rules or Forwarded Routing Rules to ensure that calls are routed to the correct voicemail user? I’ve already created the voicemail pilot and profile in ...
I installed CUACA and followed this procedure https://telephonynetworking.fandom.com/wiki/CUACA_Setup_Cisco_Attendant_ServerHow to create account to be able to use the cuac console? Do I still need to do anything on the cucm side for the device or us...
I still dont have a clear idea yet, but I heard is PMS. Lets say it works similarly to what you mentioned about the BMS. How would it work in terms of changing the IP phones name and calling capabilities before and after check-in
Its now working using the default forwared routing rule after I enabled the Redirecting Diversion Header Delivery on the SIP Trunk from CUCM going to CUC.Thanks Roger and Brad!
In the Direct Routing Rules section, there is an option for “User with Mailbox.” How does this work if I have multiple voicemail users? Do I need to create a separate Direct Routing Rule for each voicemail user, or is there an easier way to configure...