Hi @Jonathan King, where did you get the certificate chain from? Have you tried capturing the network traffic when making the REST request? I have come across an issue with publicly signed certificates, where automatically provided CA chain had incor...

No, the command can only be executed after the upgrade / update has been started. Unfortunately, most of my previous upgrades were in environments that did not use EM extensively, so I have not tested what happens exactly. My assumption is that there...

You are welcome! Issuing that command is always on my upgrade list, when upgrading a CUCM environment that is integrated with UCCX. Best regards Igor

Hi @acdciscotac and @Leah Sittig, the observed issue is due to the AXL API being locked to prevent any critical changes during the upgrade / update procedure. According to Cisco a vast amount of upgrades / updates failed due administrators making cha...