Do you have more than 10 survey questions? If not, you can save the results in the Custom Call Variables. My suggestion would be to do the Set Enterprise Data step after each question so that values are saved in case the caller hangs up before answering all the questions. You still need some way to extract that info from CCX reporting, but you don't have to deal with an external database or (S)FTP server. ... View more

FWIW, I have addressed this for creating strings in scripts by creating a character variable the is a single quote (or double quote) and then add that together in the expression editor. ... View more

You are correct about what I am trying to do. However, there are other ways of matching incoming dial peers including "incoming uri". I have used that in several places to match an incoming dial peer based on the "To:" IP address in the URI, and that is what I would like to do here. I thought about doing a different set of translation patterns and route patterns, but this seems like it would be a smaller footprint. Besides, I am intrigued to learn something about LUA scripts. ... View more

It turns out the problem wasn't with the signal. Verizon was dropping the call because they didn't like some of the traffic I was sending out. I resolved it by putting an outbound ACL on on the dialer interface. VZ is issuing IP's that are part of the 100.64.0.0/10 private space (Used for communications between a service provider and its subscribers when using a carrier-grade NAT), so that is why I used that source address range in the ACL. ip access-list extended dialer-out permit tcp 100.64.0.0 0.63.255.255 any permit udp 100.64.0.0 0.63.255.255 any permit icmp 100.64.0.0 0.63.255.255 any permit esp 100.64.0.0 0.63.255.255 any deny ip any any log ! interface Dialer1 ip access-group dialer-out out ! Thanks to all for the suggestions. ... View more

The load balancing is selected in global config like "port-channel load-balance src-dst-ip" ... View more

I had the 'ip mtu 1400' stuff in there earlier, but it didn't seem to make a difference. I can add the 'routing dynamic' line. I understand the routing stuff just fine, but I don't do much on the cellular side so that is a mystery. ... View more

Here is that. tcfnc#show cell 0 all Hardware Information ==================== Modem Firmware Version = SWI9X15C_05.05.58.01 Modem Firmware built = 2015/03/05 00:02:40 Hardware Version = 1.0 Device Model ID: MC7350 Package Identifier ID: 1102036_9903208_MC7350_05.05.58.01_00_Cisco_005.005_000 International Mobile Subscriber Identity (IMSI) = 311480344177708 International Mobile Equipment Identity (IMEI) = 356732060198841 Integrated Circuit Card ID (ICCID) = 89148000003358918931 Mobile Subscriber Integrated Services Digital Network-Number (MSISDN) = 2392700803 Modem Status = Online Current Modem Temperature = 33 deg C PRI SKU ID = 1102036, PRI version = 005.029_000, Carrier = Verizon OEM PRI version = 05.05 Profile Information ==================== Profile password Encryption level: 7 Profile 1 = INACTIVE ** -------- PDP Type = IPv4v6 Access Point Name (APN) = vzwims Authentication = None Profile 2 = INACTIVE -------- PDP Type = IPv4v6 Access Point Name (APN) = vzwadmin Authentication = None Profile 3 = ACTIVE* -------- PDP Type = IPv4 PDP address = 100.93.39.96 Access Point Name (APN) = vzwinternet Authentication = None Primary DNS address = 198.224.183.135 Secondary DNS address = 198.224.182.135 Profile 4 = INACTIVE -------- PDP Type = IPv4v6 Access Point Name (APN) = vzwapp Authentication = None Profile 5 = INACTIVE -------- PDP Type = IPv4v6 Access Point Name (APN) = vzw800 Authentication = None * - Default profile ** - LTE attach profile Configured default profile for active SIM 0 is profile 1. Data Connection Information =========================== Profile 1, Packet Session Status = INACTIVE Profile 2, Packet Session Status = INACTIVE Profile 3, Packet Session Status = ACTIVE Cellular0: Data Transmitted = 11458 bytes, Received = 9716 bytes IP address = 100.93.39.96 Primary DNS address = 198.224.183.135 Secondary DNS address = 198.224.182.135 Profile 4, Packet Session Status = INACTIVE Profile 5, Packet Session Status = INACTIVE Profile 6, Packet Session Status = INACTIVE Network Information =================== Current System Time = Thu Nov 23 22:32:1 2017 Current Service Status = Normal Current Service = Packet switched Current Roaming Status = Home Network Selection Mode = Automatic Network = 055-224 Mobile Country Code (MCC) = 311 Mobile Network Code (MNC) = 480 Packet switch domain(PS) state = Attached Registration state(EMM) = Registered EMM Sub State = Normal Service Tracking Area Code (TAC) = 38922 Cell ID = 39097857 Negotiated network MTU is 1428 Radio Information ================= Radio power mode = online LTE Rx Channel Number = 5230 LTE Tx Channel Number = 23230 LTE Band = 13 LTE Bandwidth = 10 MHz Current RSSI = -53 dBm Current RSRP = -85 dBm Current RSRQ = -12 dB Current SNR = 4.4 dB Physical Cell Id = 0x121 Number of nearby cells = 1 Idx PCI (Physical Cell Id) -------------------------------- 1 289 Radio Access Technology(RAT) Preference = AUTO Radio Access Technology(RAT) Selected = LTE Modem Security Information ========================== Active SIM = 0 SIM switchover attempts = 0 Card Holder Verification (CHV1) = Disabled SIM Status = OK SIM User Operation Required = None Number of CHV1 Retries remaining = 3 GPS Information ========================== GPS Info ------------- GPS Feature: enabled GPS Port Selected: Dedicated GPS port GPS Status: GPS location cannot be acquired GPS auto tracking status: disabled (Mode is not set) GPS auto tracking config: disabled GPS Mode Configured: not configured/unknown Last Location Fix Error: Not Available [0x0] SMS Information =============== Incoming Message Information ---------------------------- SMS stored in modem = 5 SMS archived since booting up = 0 Total SMS deleted since booting up = 0 Storage records allocated = 25 Storage records used = 5 Number of callbacks triggered by SMS = 0 Number of successful archive since booting up = 0 Number of failed archive since booting up = 0 Outgoing Message Information ---------------------------- Total SMS sent successfully = 0 Total SMS send failure = 0 Number of outgoing SMS pending = 0 Number of successful archive since booting up = 0 Number of failed archive since booting up = 0 Last Outgoing SMS Status = SUCCESS Copy-to-SIM Status = 0x0 Send-to-Network Status = 0x0 Report-Outgoing-Message-Number: Reference Number = 0 Result Code = 0x0 Diag Code = 0x0 0x0 0x0 0x0 0x0 SMS Archive URL = Error Information ================= This command is not supported on this platform. Modem Crashdump Information =========================== WIC type is 00 Cellular0 is MC73xx based Modem crashdump logging: off ... View more