I am trying to support a variable length dial plan where some numbers overlapPhone-A DN = 400Phone-B DN = 4005Is there any way for a 3rd user dial either of these numbers with out using a prefix and with out using long inter digit timeouts?thanks
how could you monitor voice quality on a non managed network (and probably non Cisco), can a Cisco IPT handsets TRAP on various jitter and delay parameters?
Can a physical phone can be assigned a CLI when it dials 999 which overrides an extension mobility user CLI So when a user dials a standard number from any phone is shows the SNR CLI but when they dial 999/112 the CLI of the site is displayed- so em...
if I implement SNR and use a quescom GSM gateway does this have an effect on the ability to hand the call back to desk phone?the customer basically does not want to pay for the 2nd call leg as they get free minutes from their mobile providerany major...
I have a customer with 2 data centres two 2900 ISR and a sip trunks for PSTN available at each site my understanding is I create a h.323 connection from CM to each GW then a SIP connection using CUBE to the sip provider for inbound the sip provider w...
HiI just found another issue with this script I hope you could help with.callback works fine but because of the way the main script works (using a Collect digit step) with a prompt to tell the agent to press any key to continue the prompt could be ha...
thanks for that makes sense , what about soft phones though can we use device location i.e track by ip address and tie the ip address to a site and CLI?
ok so best to configure CUBE and terminate the SIP trunk on the gateway then SIP trunk from CM to the gateway?then NAT external address to internal address of CUBE gateway?I take it you dont have to plug the SIP trunk directly into the gateway only n...