can we receive an email ,and then generate an automated voice call from contact center
scenario:
we have a noc that monitors several systems. the noc will send an email to us when one of the systems is in alarm
we would like to accept that email i...
Hello, how do we add a DSS/BLF key to a 7861 phone?
I need a key that will show the onhook/offhook state of the other phone, and can also be pressed to ring that phone.
Is this a monitored extension? I see in the CH help that there is mon...
Hi,
all of my workspace phones have this issue. the user phone do not
scenario:
each phone has 2 DN keys (line keys with their primary number)
if you make a call or receive a call on the first line key, it doesn't register under recents
if you ma...
Hi, *55 seems to work if we xfer a call to a mailbox, but doesn't work if we just dial *55 and the number (no xfer involved) can u tell me where I can enable this, thanks.
Hi Kathy, thanks for the reply. *55 seems to work if we xfer a call to a mailbox, but doesn't work if we just dial *55 and the number (no xfer involved) can u tell me where I can enable this, thanks.
