DSS keys on webex calling phone

[sweeneyjoe]

Hello,  how do we add a DSS/BLF key to a 7861 phone?    

I need a key that will show the onhook/offhook state of the other phone,  and can also  be pressed to ring that phone.

Is this a monitored extension?    I see in the CH help that there is monitoring list for each user.   I can seem to find this, where does this exist?  and is this what is used to assign DSS/BLF leys?  thanks

[kgroves42]

Yes, the way to do BLF key is by using the Monitored Feature.
You add the Monitored Feature under the User Section in control hub. Go to User --> Select User --> Calling --> Monitoring. You can then add the Users you want to Monitor.
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Keep in mind you will only be able to Monitor (at least as of now) From the Users Primary Phone. So if the user has a phone in the office and a phone at home, the monitoring will only work on the phone that is listed a Primary.