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I have a client with 2 new 7960G phones and new CS50 headsets with the lifters. The client states that he can hear dial tone but the microphone is not working on either unit/phone. He has tried the new CS50's on other Cisco phones and of course it wo...
User is setup correctly(same as other users that work just fine), yet when voicemail picks up for the extension I hear only the default system message. When I key in the users ext. Unity tells me it is not valid. I've deleted / recreated users accoun...
User receives this message when accessing voicemail :"?Your messages are not available now. To send a message press 2. You have no old messages. For set-up options press 4".Anyone have any ideas? There is one Solution case number on TAC, however, ...
We changed the T1/PRI card the other night. After reconfiguring the gateway on Call manager to match the new card outbound calls were not allowed, but inbound calls were. After checking the CCM configuration we attempted to point the rout group to th...
Has anyone renamed the computer name on their W2K servers running Call Manger 3.2? I've been asked to rename both of my boxes and I wanted to know if anyone has performed this before. If so were problems experienced? or not? I know there are paramete...
Unity version is 4.1.No error messages in the logs when calling the users extension.One more piece of interesting information.If I call voicemail and key in the ext 4336 it plays her greeting. When I call her 10 digit number I get the Voicemail syste...
Are you sure that is the whole message? Yes, according to the user.What version of Unity are you running? 4.1(1)Are you in UMR mode? NO, this is the only user reporting the messageWhat did TAC have you do? Have not contacted yet.