We use IPCC Express Version 3.0(3a) with the Call Manager 3.3(3). We have 25 Agents. One agent cannot change the status from ready to not ready. This error message appears:The status cannot be changed.Thanks for your reply!

Hello,ich have upgrade aur Cluster from CCM 3.3(2)spc to CCM 3.3(3)sr1. After this Update we have one way audio problems! Sometimes you cannot get the call after lifting the handset. The phone is still ringing and you have to push a couple time the "...

Hello,we have the following problem:We have waiting calls in the queue although agents are on ready. We use the Cisco Application Administration Version - 3.0(3a) with the Call Manager Verion 3.3(2).Marco Meier

Hello,i ugrade our CCM 3.3.2 to version 3.3.3 The Publisher is running. After i upgrade the subscriber the Database is empty. Where could be the problem?marco Meier

Hello I uses the CCM 3.3(2) spc and has a Conference Bridge software in use. My problem is that I only 10 calls use in a Meet ME. Can I increase the number?Regards,Marco Meier