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When I call into CUGA (Cisco Unity Greetings Administrator), I get a failsafe message and the system hangs up. The below events are written in EventViewer. GUSI and AvCsMgr Diags attached.Any help would be much appreciated.Event Type: ErrorEvent Sour...
I am noticing a 4 to 6 sec delay between prompts when calls are handled on the Subscriber server that is in a different data center as the Pub. Seems when the Connection sub retrives message counts or when a user presses * to go back to the previous ...
I have built an Active/Active Unity Connection 8.5 Cluster on UCS for lab testing and I am wondering how to re-initialize the database (Clean out the database like a new install) without having to reinstall the application. I forgot to take a DRS of ...
Tommer, I found the issue that caused problem.One of the Unity Admins (hand slapped) used RDP in Console mode which redirected the custom wave driver. This is a known issue with using RDP in Console mode in Windows 2003. There is a MS Hotfix 928046...
Brad, Durning the installation there was a DNS error and I ignored it at the time (shame on me). I then went into the CLI and added back the DNS servers once the install completed.My TAC case is 617305837.I made the Subscriber the Primary in the Clus...
You can use ExMerge if your Unity Message Store is Exchange.Follow the instructions in the link below and you will be able to clear out a single mailbox of all mail without having to delete the mail account.http://www.petri.co.il/delete_messages_from...
Hello Tim,1.Looking for the option called Alternate Greeting Notices that is available in Unity but for Unity Connection 8.5 as well as have Conenction notify the caller before leaving a message that the Persons Alternate Greeting is on until x date...
