Experiencing intermittent 443 connection issues to ASP.  I am looking for best debugging tips for TCP which output would be directed to syslog server.  Any suggestions?? 

I am unable to find the setting which allows the Call Handler greeting length value to be changed. Presently, the value is set at 30 seconds.Any suggestions?

don't think this is possible, but here goes: i have several multi-skilled agents. the agents are in multiple CSQs using skills-based routing. once an agent takes a calls in one CSQ, i need that same agent to not loose his place in the other CSQ. ...

Win2000 UM 4.0(5) partner 2003AD Exch2003 SP2during directory handler, if invalid entry occurs, caller is routed to opening greeting call handler. is there a setting to affect the behavior? i specifically want to control the redirection for each di...

Unity UM, 4.0(5) OS Win2k, Sp4 partner Ex2k3 OS Sp1, Exch Sp1. When user reads email via TUI, choosing the delete option 'permanently' deletes from Exchange. Deleted email via TUI is not placed in Deleted Folder. I know there is an option to place...