I have a customer who currently has several T1 tie trunks to link remote PBXs together. They also have a high speed metro Ethernet service that links all of the sites. Since the cost of T1s is increasing and the cost of Metro-E is decreasing, they ...
This is a diagram of what I am dealing with (IP addresses changed to protect the innocent). It is a multi-homed network with Internet links at R1 and R5. R1 and R5 have a public AS to connect to the Internet, and a private AS to connect to internal r...
I have 2 CCX clusters (both 8.0.2, soon to be 8.5.1) integrated with a single UCM 8.5.1 cluster. Is there a way to "hide" agents in one cluster from reporting in the other cluster? The issue I have is that admins from CCX cluster 2 have to sort thr...
I have a CCX 8.0.2 cluster which runs a few dozen contact center applications. One of the applications receives 2000-5000 calls a day, and the abandoned call rate is 2-3 times higher than the handled call rate. I believe this to be a staffing/train...
QoS has been taken into account. The Metro-E provider supports a priority voice queue and each site has 1 gigabit connectivity to a main site with 10 gigabit connectivity.
Good call on the static routes, I really need to clean those up.R1 is the preferred path for the /16, there is actually a route-map on R5 that does an AS path prepend to dirty up the annoucements. Both Internet links go through the same provider so ...
Yes, 12345 is the public AS that peers with the upstream provider. The problem with using the EIGRP/BGP redistribution point to advertise those routes without something to differentiate them is the fact that R6 learns those routes over two different ...
Guess I made the diagram too brief .. sorry.Definitely eBGP. R1 and R5 are configured with AS 12345, R2 and R6 are configured with AS 65000. Here is a config snippet from R6 (R2 is configured the same way)"router bgp 65000 bgp log-neighbor-changes ...
The firewalls are in routed mode, so there are static routes pointing from R1 and R5 to the outside interface of the firewalls. This satisfies the requirement for BGP to have the route in the routing table before it will advertise it to a neighbor. ...
