Hi Everyone, On my uccx call center we have an option in our call queue so a customer can leave a call back number and when someone is free in the queue the system calls the customer back based on the number they left. Is there a way to know what num...

Can anyone tell me the command line to add a voice translation rule for forwarding a # temporarily??CME/CUE Version 8.5I need number 512-333-3444 forwarded to 512-519-0056and I need to know how to delete that rule once I no longer need itI believe I ...

My company uses a cisco cme 7.0 and an integrated call center. i had a question about creating a rule for a phone. we have cisco voip phones configured to work remote. ie... people can use them in their homes by configuring each phone to connect to o...