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Hello Working with a client of ours that wants to trial TMS as they have Codian MCUs and Tandberg EPs, however they have a somewhat unique setup that am not sure if it will work. The TMS is on a trial basis and is hosted in the office but their MCUs...
This tech tip goes over what logs to gather when running into an issue with the SIP trunk on the UC500 that relates toinbound or outbound calls failingSIP registration failingDTMF digits cannot be enteredNOTE: Ensure you note the time of the call, ...
With CCA 1.9 and higher, there is an option to create XML templates for SIP trunk ITSPs that can be imported into CCA. To create an XML template, please fill out the information requested below and create a new post / discussion on the UC500 forum. T...
Thanks for the reply John - we have 3.0.5 on the HDX which is the latest SW. Looks we may have found a "corner case" on the VCS doign SIP to H.323 interworking to Polycom HDXsNOTE: We are on X6.1 and cannot try X7.1 right away (licenses on order) so ...
Did you ever get a resolution on this? We are seeimg something similar when doign interworking on the VCS as below:HDX -- H323 -- VCS -- SIP --- SIP ProxyCalls connect but they are audio only because the Polycom thinks there are no video capabilities...
Thanks Magnus for the response. I meant it has the trial in bottom right corner - what is the difference in the 2?So how does the TMS know about the MCU or vice versa from a discovery standpoint. I think I can convince the security guys to allow HTTP...