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Hi All,
I'm running Unity Connection 10.5. I want to reset most of our users' voice mail passwords. This is my first time using BAT, and I've created a small CSV file containing the Alias and PIN I want for each phone. It works with my test sample, b...
Hello,I'm having some difficulty troubleshooting a fax (more likely a voice) issue on our VG-224. The VG-224 is only used for fax lines. Last summer we upgraded our voice system from Call Manager 7.x to Call Manager 10.5.2.12901-1. Our vendor had to ...
Hello,I have a question about the shape average command on our 3845 router. Currently we have a 100 Mbps Opteman connection that we are upgrading to Gigaman. We have the policy configured as so:policy-map Shape100Meg class class-default shape averag...
Hello All,I started poking around our ASA 5520 (I seem to have inherited the job of administrating it) and I'm seeing the following messages intermixed in the syslog:Denied ICMP type=3, code=13 from 10.35.200.9 on interface OutsideNo matching connect...
Hello,I am trying to add switches to our CER system to assign ERLs, but for some reason the switches are not appearing. I can add the switch by going to Phone Tracking > LAN Switch Details. I follow up the add by clicking the Locate Switch-Ports butt...
I'm not sure if I setup/captured the correct trace. I followed the instructions at https://supportforums.cisco.com/document/126666/collecting-cucm-traces-cucm-862-tac-sr . The only changes I made were to the filters and selected Enable MTP Trace only...
I knew I forgot something. I did just that and it was how I test the numbers they bring me instead of sitting on their fax machine and testing. The results being the same as in my original post. Calls to numbers that I can dial successfully have a d...
Hi Mike,Options 1 sounds more like what is happening because we're not using PAT. When I issue sh run icmp, I get "icmp unreachable rate-limit 1 burst-size 1". Our issue seems to be normal activity then? I just want to make sure that we're not experi...
