Good afternoon. I have a 2801 connected to a traditional analog PBX trunk using loopstar signal. When a call originating from the PSTN hangs-up, the connection between the PBX and the 2801 router remains up. Any ideas? Thanks
Good afternoon. I am trying to set CME (ver 3.2.1) without QUE to work with B-ACD. I have a 1760 router (ver 12.3.11 XL1) with a VIC-2FXO card and B-ACD software script downloaded from cisco.com:http://www.cisco.com/en/US/partner/products/sw/iosswrel...
Hello. This works on my router. I would copy and paste my commands. I had a hard time configuring it myself.call application voice autoatt flash:its-CISCO.2.0.1.0.tclcall application voice autoatt aa-pilot 9010call application voice autoatt operator ...
Hi! Can you tell me what GSM gateways do you use. I'm looking to buy some for myself and I only found one made by Nokia but they don't sell it in US even if it works for US frequancy? Thanks
Can you tell me what IOS file are you running and attached the telephony potion of your config? I will try to replicate your set up even if I tried IVR Auto Attendent before moving to B-ACD.Thank you!
Here is a part of the config. Let me know if you need anything else. If you want I can send you the phone number in your personal email box so that you can see what's happening.Thanks.
Hi I would like to ask you what are you using for your auto attendent? B-ACD ?I have a similar setup 1760 with CME and VIC-2FXO card. I set up B-ACD and when I call the phone line attached to the FXO card the AA doesn't answer. Any ideas? Thanks