03-30-2005 11:04 AM - edited 03-13-2019 08:33 AM
Good afternoon. I am trying to set CME (ver 3.2.1) without QUE to work with B-ACD. I have a 1760 router (ver 12.3.11 XL1) with a VIC-2FXO card and B-ACD software script downloaded from cisco.com:
Everytime when I call the phone line the B-ACD doesn't work.
Thanks!
03-31-2005 07:56 AM
HI
Can you post your router config up?
Aaron
03-31-2005 08:46 AM
01-21-2008 11:55 PM
Yes I do have the same question!
The link is dead and the replay attachment is expired.
Any help please
Thank you
01-22-2008 03:17 AM
Please enable "debug voice application script" and "term mon", this will tell you what B-ACD/AA is doing. If you don't see anything, it means the incoming dial-peer is set wrong.
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