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Hi Everyone,Hopefully someone can help me out....I am having issues getting a System Call Handler I have set up in Cisco Unity to switch over to the after hours call handler. The day Call Handler that is setup works fine, but after 6 pm it does not s...
I currently am dealing with a tricky request I cannot figure out. The CEO wants to change around the phone configuration so that whenever he receives a call his phone rings 3 times, and after that forwards to his Executive Assistant’s phone line (DN...
Hello, We are running Cisco Call Manager Version 8.02 and Unity Connection. I just recently received a request to route our S&M department Hunt Pilot (ext. 5444) calls to our Main line (ext. 5534, which is monitored by our new Receptionist) during he...
Hi Chris,Thank you for the help. I had the day Call Handler set up with the business hours, and the night call handler set to "All Hours". I will go ahead and remove any extension that might have been setup on the after hours call handler.Thanks aga...
Hi Rob,We are using CUCM, and for voicemail CUC.Thank you,Monica E."Be like a duck. Calm on the surface, but always paddling like the dickens underneath." -- actor Michael Caine