i am on ccm v.7.0.2.1. I ran a cdr department report for some users. the report is fine in .pdf format, however, I want it to view it in .cvs format.  The problem is in .cvs format it doesn't open automatically in excel, so i have to copy and past th...

My unity server has a virus on that McAfee isn't picking up on.  I kow that Microsft ForeFront is under supported third part software for Cisco, but is it support for Unity?

I am try to verfiy the agent number a licenses I have for IPCCE v. 7.1. I've trying lookin in the C drive of the IP IVR but seem to not be able to find the file. can someone point me in the right direction.

my company is currently testing window 7.  we are currently running IPCCE 7.1  and ran into some problems with the install of CTIOS on a test user laptop.  What version of IPCCE is compatible with windows 7?

we are in process of opening another office and want to place CME  there and trunk it back to our HQ office which is running CCM 7.0.  I would like some feedback from anyone who has a similar setup. What problems have occured? What do I need to be aw...