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Hi folks,i am trying to develop a gadget which does alerting on Agent screen when there is a call in queue assigned to the Agent.i was trying to use User.GetQueues() to get the list of queues per agent, but found it only works for Supervisor and not ...
Hi There,I was able to successfully connect to sandbox at 128.107.93.228:20137 until i had my PC gone to sleep mode.after turning on my PC and trying again to connect to VPN using any-connect i get below error:The secure gateway has rejected the conn...
Hi Denise,below is what exactly i was looking for:Cisco finesse : use of Queue Statistics gadget in Agent Roleso when i try to invoke User.GetQueues() using Agent Role i get below:23:08:34: Header : [ClientServices] MasterPublisher._subscribeNode() -...
Is your Ingress and VXML gateway same?
i mean the gateway from where the call is coming to CVP should the VRU label go to?
if yes, please change the static host on CVP to send the 1111111111T label to 142.102.64.1 and not 142.100.64.1, and check if...
Try closing the current configuration manager window and launching and adding it again.
for SCCP dialer you must give the Computer name (hostname) its going to be installed on.
