Hi Vicky,Typically, static and clicking is a result of an analog segment of any call - i.e. - PSTN trunks such as ISDN PRIs, T1s, E1s, POTS lines, etc..  Have you looked at the path your conference calls are taking to get to the conference bridge?  S...

I noticed this after we upgraded from 7.0(1)SR4 to 8.0(2)SU3.  When monitoring CAD Agents from CSD, you would notice flickering of various agents.  The fix for us was as follows:According to the compatibility matrix for UCCX 8.0(2) SU3 the CAD versio...

Hi Sandeep,There are a few things to check here.  First, verify that you have performed a Manual Synchronization of Directory Services in UCCX.  This is usually the one that takes care of the problem.  Go to Cisco Desktop Administrator and under "Ser...

How many different ICD ext's are you using, or are you saying ALL agents are/were sharing one ICD directory number?  Can you clarify?Did you just upgrade to 8.x?  It sounds as if you're running into the new "feature" of UCCX 8.x - no shared ICD direc...

Thanks for the post - It helped!I had a similar situation where IP Phone Agent stopped working after UCCX reboots. ( CUCM version 7.1.3 and UCCX 8.0.2) IP Phone Agent stopped working after UCCX reboots.The solution that worked for me was instead of r...