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I have posted a similar issue before but I failed to give all of the needed details. In short, I have ATAs that work in one client office but not another. I have an IT company that says a firewall cannot cause any errors on an ata. Everywhere I l...
A IT person, who is a Cisco Firewall specialist has told me that queries on the internet using Google Address Bar and/or ChatGPT and Grok are not valid as I may be queuing incorrectlty. Query 1: Can a firewall cause a cisco ata 192 to stop working ra...
I have 3 NEW Cisco ATA 192, setup on Ring Central and they all work perfectly when plugged into networks with NO firewall and a network with. firewall. When you plug the any of the 3 on a specific, different network that has a different firewall, the...
I am sorry I repeated. You had mentioned the ATA122 and the main issue is the ATA192. The clients IT company says the meraki firewall cannot affect the ATA. They do not believe in any results from Ai. For my part, with Ring central specialists, 10 da...
Sir, Please accept my sincere apologies, I am new to the forum. The issue happens with both an ATA192 and ATA122. In a nutshell, attached to Ring Central, over the last 2 months, we have put 3 brand new Cisco ATA 192, on the network with a Meraki f...
Please accept my apology for any confusion. To Clarify: Yesterday I was in that office with the IT Company. We tested many times. The ATA shows the Red light EVERY time, sometimes immediately, other times after 1-2 min. ONE time, the unit showed a re...
I am a Ring Central partner. When we plug a new ATA192, configured by Ring Central, to a network with a Cisco Meraki Firewall, the ATA has intermittent errors. It works sometimes. Sometimes it will show a red light within 5-10 seconds or will display...