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Member since
07-11-2011
12
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Created by
sbutcher88
in Small Business Security
in Small Business Security
12-24-2011
03:26 AM
12-24-2011
03:26 AM
Hey Jasbryan, Please see below. I appreciate some may not be totally correct but I'm still _working_ it out. The VoIP router is a Cisco 857, and the data router is actually a Zyxel Modem. The switch is a Cisco SF 300-24P. Thanks in advance for your assistance.
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Created by
sbutcher88
in Small Business Security
in Small Business Security
12-23-2011
05:37 AM
12-23-2011
05:37 AM
Hey, We have a customer with 2 xDSL lines. One is for voice, while the other is for data. There is a switch and router for each. I would like to consolidate this so that there is a single switch, with the phones in one VLAN and the computers in another. Is it possible to apply routing on the SA520W so that it passes all traffic from the voice VLAN to the voice router and data to the data router? Thanks guys.
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Labels:
09-27-2011
04:19 AM
Thanks everyone for sharing your input. I have resolved the issue by manually adding a static route as suggested. However, instead of adding this to the Exchange server, I added it to the router. It is now working brilliantly. Thanks again.
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09-21-2011
04:11 AM
Hi David, Thanks for your reply. As a phone system it works well, but there are certain issues I have with it that I cannot understand! For example, why does it by default, remove the first '0' from inbound numbers so you cannot call the user back? You shouldn't have to manually stop that.. In fact, the only way to correct that is by adding a translation rule by CLI, am I right? Admittedly, we try to fit the UC5xx to every situation we can, so I just needed to understand what angles to take when proposing the UC5xx. Unfortunately, using one of its core functions does not always fit the bill. For example, a customer with 33 extensions is getting a 10/100 leased line from us and 20 SIP trunks. They also want a PBX. Now I may be wrong, but to me, having the UC5xx as a router for a leased line does not sit right.. To think of it, does it support BGP? You answered my questions indeed, so thank you for that.
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Created by
sbutcher88
in Voice Systems
in Voice Systems
08-26-2011
07:55 AM
08-26-2011
07:55 AM
Thanks Mario. That worked nicely. Both techniques worked. I am OK with CLI, but for my engineers accessing CUCME is far better! Thank you. Now I just need to get the Office Manager to find the UC540! Any suggestions? I assume it is correct using the LAN IP of the UC540 and not 10.1.10.1 or 10.1.10.2?
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Created by
sbutcher88
in Voice Systems
in Voice Systems
08-26-2011
07:13 AM
08-26-2011
07:13 AM
Hey, Thanks for the reply. You raise an interesting point about the web GUI... I don't seem to be able to access it, nor does the Office Manager find the system. I am assuming this is because I am not using the routing functionality of the system?
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Created by
sbutcher88
in Voice Systems
in Voice Systems
08-26-2011
05:58 AM
08-26-2011
05:58 AM
Hi, On the UC540, if a user is on the phone, and they receive another call the phone rings and does not forward to voicemail until the timeout has elapsed. Is this by design? Seems a little odd. If so, is there a way round it? I am assuming it is because the system creates handsets with dual line by default, but I cannot see how to change this.. Thanks.
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Labels:
07-22-2011
02:19 AM
Hi, I have a challenge with a client that I would like some advice on solving. The customer has a block of DDIs. Most of the DDIs are specific to the individual. 1 of the DDI's however is used as an emergency support number. When the emergency support number is called, the individual answering the call needs to log that a call was made to that number. In addition, this DDI needs to be answered differently to when the main office number is called. For example, "Emergency Helpline.." Can anyone suggest how I can identify that the emergency helpline DDI? At present I have used an SPA504, given the helpline an extension of 250 and assigned that to line 2 as a shared extension on multiple phones. However, to save them having to add more 504s to the system whenever they want to extend the users in the group etc, is there a way to present this on a telephone's display? They will soon be adding a further 2 DDIs which will be used for a similar purpose... Any advice would be appreciated!
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Labels:
Created by
sbutcher88
in Voice Systems
in Voice Systems
07-14-2011
05:36 PM
07-14-2011
05:36 PM
Tried rebooting the phones with only 10 connected. All came up fine. Do you know if there is a way to change the initialisation output of the ports or how to change the priorities? Seems strange they use 15.4 at start up.. Any idea why?
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Created by
sbutcher88
in Voice Systems
in Voice Systems
07-13-2011
03:49 PM
07-13-2011
03:49 PM
Darren, Makes sense, but even if the SPA502 only draws a max of like 1.7W will the port still come up at the max 15.4? Surely, they wouldn't stay online for a bit and then drop off if this was the problem? I will try resetting phones with only 10 connected (as 180W/15.4W = 11) and see what happens. -- Stuart
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Created by
sbutcher88
in Voice Systems
in Voice Systems
07-13-2011
12:23 PM
07-13-2011
12:23 PM
Hi Darren, Thanks for your reply. On the SG300, GE9 is trunked to the UC540. GE10 is then trunked to GE4 on the SF300. CDP is enabled by voice on both switches. All of the 24 ports are set to smartports automatic. I'm going to reset both switches to factory tomorrow as I had them configured manually with LLDP-MED previously and am worried that this may be conflicting.. One thing that is interesting however is the ports on the SF300 seem to flap during the registration. For example, the syslog shows FE4 going down, then coming up... After the reset, with CDP enabled on the switches, do I need to do any manual configuration on them? Could the cause be due to security or STP? It is very odd that if I connect all 16, then disconnect 3 or 4, the remaining 12/13 come up within seconds. I then reconnect the 3/4 and they come up within seconds.. It doesn't matter what phone's I do this on.. There doesn't seem to be any particular pattern. So frustrating... There seem to be some many teething problems with the system. Today, the system suddenly gave "unknown number" to any outbound call. It turns out it was due to only using 3 BRIs but having all 4 as members of the trunk group (even though I shutdown port 4)...
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Created by
sbutcher88
in Voice Systems
in Voice Systems
07-13-2011
10:28 AM
07-13-2011
10:28 AM
Hi, New to the forum and apologies if this has been covered elsewhere. I did search but did not find anything. I have just deployed a UC540 with 16 extensions. It connects to the LAN via the expansion port going into an SG300-10 switch, which has a trunk port to a SF300-24P switch. I installed the latest firmware prior to the deployment which brings new CDP features. However, there is some really odd behaviour and I think it may just be down to some misconfiguration. When I connected the devices to the SF300-24P, they all boot as expected. However, none of them are able to boot and register concurrently. One will connect and register, while the rest sit in a constant reboot cycle. It is as though there is a bottleneck as each one is eventually processed. The only way to really get them online is to disconnect all of them and then manually connect them one at a time. Has anyone else experienced this issue? Can anyone suggest what could be causing this? Additionally, the switches are not displaying in the Topology view, which I would have thought they would as CDP is now enabled? A final point, which is most likely easy to correct is I have not connected the WAN port to anything as the PBX is not acting to a router and receives connectivity via the expansion port. This is causing a problem as I am unable to activate my additional 8 pack of licenses. Anyone know if it is possible to change the routing. I tried ip route 0.0.0.0 0.0.0.0 but can only set the integrated NIC as a possible interface... Thanks.
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Labels:
12-24-2011
Hey Jasbryan,Please see below. I appreciate some may not be totally
correct but I'm still _working_ ...
12-23-2011
Hey,We have a customer with 2 xDSL lines. One is for voice, while the
other is for data. There is a ...
09-27-2011
Thanks everyone for sharing your input. I have resolved the issue by
manually adding a static route ...
09-21-2011
Hi David,Thanks for your reply.As a phone system it works well, but
there are certain issues I have ...
08-26-2011
Thanks Mario. That worked nicely. Both techniques worked. I am OK with
CLI, but for my engineers acc...
08-26-2011
Hey,Thanks for the reply. You raise an interesting point about the web
GUI... I don't seem to be abl...
08-26-2011
Hi,On the UC540, if a user is on the phone, and they receive another
call the phone rings and does n...
07-22-2011
Hi,I have a challenge with a client that I would like some advice on
solving. The customer has a blo...
Created by
sbutcher88
in Voice Systems
07-14-2011
07-14-2011
Tried rebooting the phones with only 10 connected. All came up fine. Do
you know if there is a way t...
Created by
sbutcher88
in Voice Systems
07-13-2011
07-13-2011
Darren,Makes sense, but even if the SPA502 only draws a max of like 1.7W
will the port still come up...
Created by
sbutcher88
in Voice Systems
07-13-2011
07-13-2011
Hi Darren,Thanks for your reply. On the SG300, GE9 is trunked to the
UC540. GE10 is then trunked to ...
Created by
sbutcher88
in Voice Systems
07-13-2011
07-13-2011
Hi,New to the forum and apologies if this has been covered elsewhere. I
did search but did not find ...
Public Statistics
| Date Registered | 07-11-2011 04:37 AM |
| Date Last Visited | 08-18-2017 03:51 AM |
| Total Messages Posted | 12 |
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