Is possibility to playing announcement just before call pickup on CUCM 8 ? If yes how I can configure this feature. My case is : customer want to have announcement ("Hello. Welcome in our company etc") before call is redirected to receptionist.
HiI opened TAC case regarding problem is Speed Dial number starts with 0 then it's turned to different one. I hope they will resolve it soon as it's making Console a little unusable. We upgraded from old CM 4.2(3) where Assistant Console was free fr...