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I have a Unity server version 7.02 that I recently upgraded with service patch 35. Prior to the patch everything was working correctly. After the patch the media master control on the subscriber web sa page asks to re-install the active x add on. ...
With a valid ESW/UCSS contract you can order upgrade media through the Product Upgrade Tool (PUT). Do not try a new installation if you wish to keep your data. The PUT tool can be accessed here... http://tools.cisco.com/gct/Upgrade/jsp/productUpgra...
I have only had 1 issue when restarting the TFTP service during business hours. If your phones do not currently have the latest firmware loaded onto them, restarting the TFTP service will trigger an update to the phones that have not been upgraded. ...
I'm not sure what version of CUCM (or other application) you are running, but if this is a later version that runs on linux I would download the Disaster Recovery .iso from the download software section. Burn this to disk and reboot the server with ...
Two things I would try just for verification purposes. First if you are using Excel 2010 is it possible to use a PC with Excel 2007? I've had some interesting issues using 2010 and Bat. And second, I would do a fresh export of the phones. Remove ...
You do not have to delete the phone first. On the import configuration screen (after you select the file and click next) you have to put a check mark in the box next to phone and also next to "Override the existing configuration". By selecting the ...
