Fail-over to back-up TTS server is currently supported only with microapps. It is not supported with CVP VXML server applications.To achieve ASR and TTS redundancy in CVP comprehensive environment with CVP VXML Server, CSS should be used.
Hi Rohan,This usually means that the phones go into call preservation mode.1.Can you elaborate on the call flow?2. Does this happen always?3. What is the firmware running on the phones?Thanks,Prajwala
