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We recently deployed 130 7921s company-wide. About 10-15 of these 7921s get stuck at "locating network services". We've reset to factory settings and manually reconfigured, same end result.We've discovered after trying several different batteries, d...
I used BAT to delete auto-generated device profiles. Status and log file showed records were deleted successfully, however, I get the following error message when attempting to access the phone configuration page:ErrorThe following error occurred whi...
I used BAT to delete our auto-generated device profiles. Status showed all 112 records were deleted successfully.Now, in Call Manager ver 4.1(3)SR5d,when I attempt to view Phone Configuration info for DN, I get message "Error - The following error oc...
We are currently testing two 7921Gs, then will deploy the remaining 98 phones.We are experiencing a couple of issues:When a call comes thru, sometimes call is picked up when answer button is pressed. Other times you have to press Answer button a coup...
We are using: · 2.4 GHz and 5.2 GHz integrated · Firmware version 1.1(1) · A Symbol AP (AP300)What would cause these 15 units to lose the BSS? We've deployed 200+ units and they all work fine.
The odd thing about the 7921 issue is device will register and appear to look and work fine, then revert to locating network services, then repeats cycle. Seems like after sitting idle (on or off the charger)or like after phone warms up, it reverts t...
I referred to bug CSCee69792, however, my issue is not related to old phone templates or a recent BAT upgrade.My issue is... I had 112 phones that had auto-generated device profiles associated with them. I used BAT to delete the auto generated device...
Our issue was resolved when we reverted back to firmware version 1.0.3.We decided to revert back after reviewing the Call Manager 4.1(3)SR5d Release Notes and saw that the 7921G firmware version included in that release is CP7921G-1.0.3.
