Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Attendant console software is stealing focus from other applications when a new call arrives.
Attendant Console 11.0.2.2571; is there a way you can toggle the Activate console on new call feature on and off?
I found article referencing "At the bott...
When going off-hook on an analog phone attached to a VG310 or VG350 FXS port, I receive inside dial tone. I dial 9 and continue to hear the same inside dial tone (frequency). I can continue to dial the outgoing number and the call will go through. I ...
Hello,
I have requested for our Telco to assist with setting up our PRI's to utilize the External Phone Number Mask so we can send this as our CPN. At first I recieved the answer that I wanted to hear in that they would set up the PRI's to send CPN i...
I had this same issue where I had a person in an on-call SNR and wanted his personal SNR as well. Create a new device using any number in the range 555-0100 thru 555-0199 range (These numbers are reserved for fictitious use). Now create a translation...