Hi Kev,Logically, that message usually comes from the peripheral (in this case CUCM) when device check is performed during the login sequence. However, it can also be that UCCX has a 'corrupted view' of the device's state hence it reports it. For any...
Hey David, long time, hope you are doing good!
Just to clarify:
11.5 upgrade guide states a common ground upgrade from 10.5 is supported.
Now, considering that 10.5 still supported generic PG, how do you really perform a common ground upgrade to 11....