Can anyone point me in the right direction to find or change the password for CiscoWbUsr? I have a customer that needs access to this to hook up a customer wall board. I have upgraded them from 5.0 to 8.5.1. Thanks!
Upgrading system from ver 5 to 8.5.1. I have run into instances where parameter variables in my scripts are not configurable under the application. These are prompt variables. They do not appear in the application screen and even though you can ch...
Just upgraded Contact Center Express from 7.01 build 168 to build 504. Agents receiving the join-across-lines error. Re-optioned phones, reset, restarted CAD and Node Manager. Still receiving same error when agents logging in. Any help?
This has been an ongoing problem for me since version 5 and continues with ver 7 (Editor ver 10.1.0.238). I am most often not able to build scripts local to the server and therefore need to download and execute the editor remotely over the vpn. Pri...
I am a basic script writer and have not needed to use Java. I now have a need to find strings that are six characters (digits) long and begin with a "1". Using if VAR == "1....." doesn't work. Does anyone have a simple solution for this simple str...
Thanks for your replies. I did not use a utility to move the applications, scripts, and prompts to the new system. I zipped the files and manually moved them in. I did find one solution (a work around). I redefined the Prompts in the script to P...
For some reason method number 1 did not work despite everything we could do. Turning off JAL at the Call Manager and reseting the phones did work! Thanks all is well. Very strange.
Thanks for your reply. I carefully searched the archives and came to this conclusion: It's a known bug that has been around since either 4.5 or 5;there is no fix for it. So, apparently the only way to edit ver 5-7 scripts is on the uccx server its...
