Sana,Small correction on procedure described in this document. When updating CSV file to allow desktop sharing, value should be changed to T and not Y:- Set the value of the column to Y for all required devices. <<<--------- Wrong, it should be TRe...
Log level can be set also from client log file cisco-uc-client.log4net.config. Default DEBUG level:should be changed to VERBOSE.File location: Configuration File - XP : C:\Documents andSettings\\Application Data\Cisco\UnifiedCommunications\Cucimo...
Verify following settings In Word options->Active Application Add-ins -> CiscoClickToCall.Connect and clicktocall.dot activeIn registry : CiscoClickToCall.Connect LoadBehavior set to 3If all of above characteristics are met Word Normal template coul...
From the client PC:Documents and Settings\\Local Settings\Application Data\Cisco\Unified Communications\Client Services Framework\TranscriptsThanks,Tijana