Have a question about shared-line CID. I have a group of 8 users with their primary lines shared acroos all 8 phones. When User A gets a call from a customer they want to have it so other users can press their line and see the caller-id information...
We are going to start using Postion In Queue for one of our call centers but I am having a hard time getting some info. Things I am looking for are:- what exactly does the cisco prompt say? Just the number in queue?- Do we have to record a prompt f...
Any reason why this would occur with the following config?voice-port 0/0/0timing hookflash-out 50connection plar opx 10000089503 I have been scratching my head on this one for a couple of days now.
I have an issue that I cant quite find the answer to. Say I have a 9971 with 6 lines configured. A call comes in on my non-primary line and I answer it. After I hang up that line is now the active line, not my primary line. Is there a way to chan...
I actually needed a demo license for VPN phones today as well. Just tried your suggestion and it does not enable VPN phone functionality, just the mobile piece.I am going to get in touch with our rep and have him work his magic.