Hello jawei,   I finally made it work! After reviewing all the info you sent and reading the other post you recommended I found out that in my previous attempt (long time ago) to make csm run at boot, I created a csm file on /etc/init.d/ and never got rid of it. Once I did, it worked like a charm!   Thank you for all your help to this non linux expert :) It was much appreciated! ... View more

Hi jawei,   I did exactly what you suggested, but I keep getting the following error when I try to enable the service on systemctl.   root@csm01uio:~# systemctl enable csm.service Synchronizing state of csm.service with SysV service script with /lib/systemd/systemd-sysv-install. Executing: /lib/systemd/systemd-sysv-install enable csm update-rc.d: error: csm Default-Start contains no runlevels, aborting.   I am not sure where the error is, but something is preventing me to enable it to run on boot, but not to run it manually:   root@csm01uio:~# systemctl start csm.service root@csm01uio:~# systemctl is-active csm.service active root@csm01uio:~# systemctl status csm.service ● csm.service - "Cisco Software Manager" Loaded: loaded (/etc/systemd/system/csm.service; disabled; vendor preset: enabled) Active: active (exited) since Tue 2018-07-03 11:35:15 -05; 11s ago Process: 1906 ExecStart=/usr/local/csm/csmserver/csmserver start secure (code=exited, status=0/SUCCESS) Main PID: 1906 (code=exited, status=0/SUCCESS) Tasks: 75 (limit: 4915) CGroup: /system.slice/csm.service ├─1928 /usr/bin/python /usr/local/bin/gunicorn -w 4 -b 0.0.0.0:5000 --timeout 60 --log-file=- --keyfile=ssl.key --certfile=ssl.cert csmserver:app ├─1929 /usr/bin/python csmdispatcher.py ├─1934 /usr/bin/python /usr/local/bin/gunicorn -w 4 -b 0.0.0.0:5000 --timeout 60 --log-file=- --keyfile=ssl.key --certfile=ssl.cert csmserver:app ├─1935 /usr/bin/python /usr/local/bin/gunicorn -w 4 -b 0.0.0.0:5000 --timeout 60 --log-file=- --keyfile=ssl.key --certfile=ssl.cert csmserver:app ├─1936 /usr/bin/python /usr/local/bin/gunicorn -w 4 -b 0.0.0.0:5000 --timeout 60 --log-file=- --keyfile=ssl.key --certfile=ssl.cert csmserver:app ├─1937 /usr/bin/python /usr/local/bin/gunicorn -w 4 -b 0.0.0.0:5000 --timeout 60 --log-file=- --keyfile=ssl.key --certfile=ssl.cert csmserver:app ├─1949 /usr/bin/python csmdispatcher.py ├─1953 /usr/bin/python csmdispatcher.py ├─1954 /usr/bin/python csmdispatcher.py ├─1956 /usr/bin/python csmdispatcher.py ├─1959 /usr/bin/python csmdispatcher.py ├─1963 /usr/bin/python csmdispatcher.py ├─1967 /usr/bin/python csmdispatcher.py ├─1971 /usr/bin/python csmdispatcher.py ├─1974 /usr/bin/python csmdispatcher.py ├─1978 /usr/bin/python csmdispatcher.py ├─1981 /usr/bin/python csmdispatcher.py ├─1982 /usr/bin/python csmdispatcher.py ├─1991 /usr/bin/python csmdispatcher.py ├─1998 /usr/bin/python csmdispatcher.py ├─2005 /usr/bin/python csmdispatcher.py ├─2006 /usr/bin/python csmdispatcher.py ├─2007 /usr/bin/python csmdispatcher.py ├─2012 /usr/bin/python csmdispatcher.py ├─2014 /usr/bin/python csmdispatcher.py ├─2038 /usr/bin/python csmdispatcher.py ├─2048 /usr/bin/python csmdispatcher.py ├─2058 /usr/bin/python csmdispatcher.py ├─2060 /usr/bin/python csmdispatcher.py ├─2062 /usr/bin/python csmdispatcher.py ├─2068 /usr/bin/python csmdispatcher.py ├─2075 /usr/bin/python csmdispatcher.py ├─2082 /usr/bin/python csmdispatcher.py ├─2090 /usr/bin/python csmdispatcher.py ├─2098 /usr/bin/python csmdispatcher.py ├─2124 /usr/bin/python csmdispatcher.py ├─2132 /usr/bin/python csmdispatcher.py ├─2136 /usr/bin/python csmdispatcher.py ├─2160 /usr/bin/python csmdispatcher.py ├─2173 /usr/bin/python csmdispatcher.py ├─2186 /usr/bin/python csmdispatcher.py ├─2187 /usr/bin/python csmdispatcher.py ├─2189 /usr/bin/python csmdispatcher.py └─2224 /usr/bin/python csmdispatcher.py    Thanks a lot for all your help! ... View more

Hello jawei   Thanks for the update! I followed your instructions, but unfortunately I still get the same "run-levels" error:   root@csm01uio:/usr/local/csm/csmserver# systemctl enable csm.service Synchronizing state of csm.service with SysV service script with /lib/systemd/systemd-sysv-install. Executing: /lib/systemd/systemd-sysv-install enable csm update-rc.d: error: csm Default-Start contains no runlevels, aborting.     I don't use a virtual environment. I do use https to access my csm server, so I replaced the ExecStart value with this:   ExecStart=/usr/local/csm/csmserver/csmserver start secure   When i do the systemctl start csm.service it does start manually and csm server works, but it fails to register to launch at boot. Maybe the code for ubuntu needs some run-level info that I (we) are not aware of?   Any other insight on what might be failing here? I appreciate any help you can give me. Thanks! ... View more

Hello! I am trying to apply this on my ubuntu server 18.04 but I keep getting this  error:   oymtdf@csm01uio:/usr/local/csm/csmserver$ sudo systemctl enable csm.service Synchronizing state of csm.service with SysV service script with /lib/systemd/systemd-sysv-install. Executing: /lib/systemd/systemd-sysv-install enable csm update-rc.d: error: csm Default-Start contains no runlevels, aborting.   I am no linux expert, so any help is greatly appreciated. Thanks! ... View more

Hello. Some time has passed since this was published and now I have a few concerns regarding software versions.   Scenario is like this: I have 2 routers running RSP440-TR with cXR 6.1.4 that will be upgraded to RSP880-TR so that the MOD80 with 20x1G and 4x10G I currently have will be replaced by MOD400-CM with 2x100G and 20x10G, after the RSP upgrade is successful, of course. In other hand, the recommended target version of cXR for me from Advanced Services is now 6.2.3. I assume eXR is out of the question because of the 20x10G-CM MPAs.   My questions are: - I currently don't know what code are the RSP880 running since they just arrived from factory. Do I have to prepare them with 6.1.4 in advance, or can I insert the brand new RSP880 right out the box in step 4? - Upgrade to 6.2.3 should be done before or after RSP880 are up and running? - I wish to keep the same SNMP Ifindex for TenGigE interfaces after replacing 4x10G on 0/0/1/X with 20x10G on the same location on the new MOD400. Is that possible?   I really hope someone can answer this on time. Thanks! ... View more

If i'm not mistaken, you cannot set negotiation to auto on a TenGigE interface on an ASR9K, or any 10G interface in any device for that matter. Im having the same issue, but also showing CRCs. Already replaced the cabling. ... View more